Frequently Asked Questions
Everything you need to know about Derrimut 24:7 Gym gear and services.
How long does shipping take for apparel and supplements?
Standard shipping typically takes 3-7 business days within Australia. Express shipping options are available at checkout for faster delivery.
Can I return gym wear if the size is not right?
Yes, we accept returns on apparel within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later services like Afterpay and Zip Pay.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website.
Are your supplements TGA approved?
All supplements sold by Derrimut 24:7 Gym comply with Australian regulatory standards to ensure the highest quality and safety for our athletes.